Kuhn & Associates LLC                                                            Jul 2005 - Present

Client: Casa Fairview K9s
Consultant, Sr. Project Manager

• Consulting with this startup and rapidly growing company to document their operations and prepare for long term growth. The company has recently expanded to working with multiple airlines and international agencies to export dogs from the US to host countries. Works with handlers, veterinarians, USDA, and various international agencies and carriers.

Client: U.S. Department of Defense
Sr. Project Manager

• With Accuity Systems, LLC, organized and managed projects for Defense Logistics Agency (DLA) for their DACS Technical Support Services to add customer agencies to the Open Text platform.

Client: U.S. Department of the Interior
Sr. Program/Project Manager

• With Free Alliance LLC, managed projects for the Bureau of Reclamation (Department of the Interior) eERDMS (eMail Enterprise Records and Document Management System). The goals were to (1) coordinate the implementation of the Department of the Interior�s eERDMS records and document management applications across Reclamation, (2) ensure the design and configuration of the eERDMS records and document management application meet Reclamation�s business needs, (3) identify and assist with automating document management business processes where practical, (4) identify training requirements and develop training plans, (5) coordinate with business process stakeholders to ensure needs are communicated and met, (6) coordinate the successful migration of the Bureau�s existing records and document management applications into the eERDMS Open Text environment.

Client: U.S. Department of Defense
Sr. Project Manager

• With Accuity Systems, LLC, organized and managed projects for Defense Logistics Agency (DLA) for their DACS Technical Support Services to add customer agencies to the Open Text platform.

Client: Compassion International
Sr. Project Manager

• Managed projects in Planview to implement Office 365 for the enterprise. Worked with internal technical and business resources, vendors, and external consultants to provide the cloud-based application to users in all world-wide offices.

Client: Devon Energy
Sr. Project Manager

• Managed projects to develop a comprehensive content management strategy for SharePoint 2013 (incorporating 2007 and 2010) and Live Link (Open Text Content Server) intended to accelerate team productivity and enhance business performance for the Exploration & Production teams. The project centralized working documents from SharePoint, Shared Drives, and personal drives into a single central repository with enhanced search capability.

Client: Union Bank
Sr. Project Manager

• Developed Loss Given Default (LGD) and Probability of Default (PD) Scorecards to support Basel II required processes related to Union Bank�s other LGD scorecards:  management reporting, ongoing analytics, ad-hoc analysis on specific LGD model performance, LGD model refinement and redevelopment, LGD model validation, internal and external audit.

Client: Hawaiian Airlines
Sr. Project Manager

• Replaced airport check-in kiosks at Island and Mainland stations with IBM equipment and software with multi-language capability for new international stations at Haneda and Incheon airports and improved functionality for bag tag printing and passport input.
• Enhanced web check-in with similar capabilities.

Client: Wells Fargo Bank
Sr. Project Manager

• Managed Integration Projects for Wells Fargo / Wachovia Merger.
• Managed server installation required to support combined Wells/Wachovia volume and throughput for Automated Clearing House (ACH), International ACH Transactions (IAT), Office of Foreign Asset Control (OFAC) checking.
• Managed Cash Vault Safe Services project, which allowed clients to make cash deposits into a safe on the client�s premises and receive credit for those deposits before they physically reached the bank.

Client: eBay, Inc.
Project Manager

• Managed projects in the areas of search, bulk upload of products, image management, browser caching for fast response, and catalog management for the eBay website.

Client: Sound Foundation LLC
Business Consultant

• Created Business Plan, Financial Projections, and Market Strategy for national product introduction for the new Sportz Dawgz Division that sells plush dog toys licensed through major sports leagues, NCAA and NASCAR.

Client: Xilinx, Inc.
Sr. Project Manager

• Replaced BroadVision Web Content Management system for worldwide corporate web sites with Percussion�s Rhythmyx incorporating a localization and translation tool by Idiom.
• Managed resources for business and functional requirements, user interface design, technical design, development, data migration, testing, and implementation.

Client: Wells Fargo Bank
Sr. Project Manager

• Managed project to implement a methodology enabling Wells Fargo initiated pushing and retrieval of data between Wells Fargo and its Wholesale customers using FTP+PGP and SFTP in conjunction with Secure File Transport by Tumbleweed.
• Managed project through PlanView and WF Document Collaboration Management system.

Client: Symantec, Corp.
Sr. Project Manager

• Managed web-application project to merge license fulfillment processes from Symantec and Veritas using local and offshore development resources.
• Mentored FTE Project Manager

Client: eBay, Inc.
Sr. Project Manager

• Managed project to roll out a set of board-mandated enhancements to a compensation module in the HR Employee Incentive Program in SAP and Oracle through software development, testing and implementation on schedule and on budget.
• Created a test progress reporting process for 1400 test cases using Excel macros.
• Created plan to upgrade software platforms: Oracle 9i, WebSphere, and webMethods.

Client: Bank of America, Inc.
Program Manager / Sr. Project Manager

• Using Six Sigma and Capability Maturity Model (CMM) managed program initiatives for the Service Optimization Team within Resolution Services and Support to reduce call volume through nationwide call centers.
• Created a project reporting process to provide timely, accurate, and complete status to all stakeholders. Managed project for Customer Insight Analyzer (CIA) by TeleTech, Inc. proof-of-concept.

Fujitsu America, Inc.                                                                Apr 2002 - May 2005
Director, Progam Management / Sr. Project Manager

• Implemented FCS on Shared Services payroll system with a project team of 24 on schedule and 12.5% under budget.
• Designed and delivered a Contract Management Service that is shared by Fujitsu North America Companies for a potential procurement savings of $2.7 mil.
• Managed the migration from PeopleSoft version 7.5 to to 8.0 retaining current interfaces, batch processes, and workflows.
• Established budget process through implementing Hyperion (Planning and Reports) with interfaces to Oracle Financials.
• Implemented custom eService web-based front-end in PHP with interface to Oracle and LDAP link for the Service Center to facilitate customer self-service in IT, HR, and Facilities. Four-month project used a team of 6.
• Developed and executed Service Level Agreements for Fujitsu North America Companies for each service (164 agreements).

Kuhn & Associates LLC                                                            Aug 1999 - Apr 2002
Client: Fujitsu America, Inc.
Director, Program Management

• Established and managed the Shared Services Division Program Management Office. Develop detailed plans, coordinated budgets and oversaw tactical implementation of the Shared Service organizational projects for twenty-five North American Fujitsu companies (4 months).

Client:CIBER, Inc.
Project Manager

• Managed design, content, and implementation of a secure Intranet web site to provide inter-company communication and access to corporate resources for CIBER customers-Ice Cream Partners (4 months) and San Francisco General Hospital (5 months). The Intranet also served as a web browser interface to a Server Based Computing solution to front-end enterprise applications such as MS Office, SAP, and custom applications.
• Project Manager for Changepoint CRM implementation at CIBER. Changepoint is a secure solution for managing all critical and daily functions in the IT environment--time/expense tracking, Customer Resource Management, project/resource management, billing, sales tracking and analysis. (5 months)
• Created and maintained project plans, communication plans, and all phases of the implementation. Managed resources for installation, testing and validation, training, and enterprise-wide deployment.
• Conducted and documented personal interviews with system users at all employee and executive levels to ensure user acceptance and compliance.

Client:Wells Fargo Bank
Project Manager

• Project Manager for Wholesale Electronic Proof-of-Deposit web-based secure Intranet system. Directed company and subcontractor resources of functional system specifications, software development, quality assurance testing, and user documentation. (12 months)
• Wrote functional system specifications for combined bank image-based Large Item Review system for Norwest/Wells Fargo Bank merger.
• Independently served as Webmaster for www.kuhnllc.com and www.pilarkuhn.net.

BlackHawk Information Services, Inc.                                     Apr 1998 - Aug 1999
Director of Consulting

• Created, marketed, and implemented Business Enterprise service that gained 7 new clients for the company. All projects completed on schedule with teams of 3-7 engineers and averaged 10.7% under budget.
• Provided consulting services for new development, conversions, Y2K risk assessment and remediation.
• Project Director for Y2K inventory, risk analysis, remediation, testing and implementation for Vanstar, Inc. The 12-month project team included a Project Manager and 12 engineers.
• Developed business plan for Enterprise Resource Planning product line to supplement consulting practice. Product modules provided basis for Supply Chain Management and ecommerce solutions.
• Responsible for marketing and sales support, staff training and development, and ongoing development of the BlackHawk 2000^SM Project Management Methodology.

Ross Stores, Inc.                                                                       Nov 1997 - Mar 1998
Sr. Consultant

• Developed comprehensive Year 2000 Project Plan and Task Directives for updating the corporate system and 300+ retail stores for Ross Stores, Inc. The plan included code and system changes, testing, and implementation with interface to PeopleSoft throughout the enterprise.

Banctec Systems, Inc.                                                               Jan 1994 - Oct 1997
Sr. Program Manager

• Directed the development and installation of multi-million dollar Open Systems Architecture image-based remittance processing systems for the Ontario Ministry of Finance, Ontario, Canada. Directed customer, company, and subcontractor resources during the development of functional system specifications, coordination of software development, quality assurance testing, customer training, and implementation ($7 million, 20-month project).
• Recruited, hired, and managed high-level software engineers and managed teams of 12 to 30 people. Negotiated and finalized agreements with subcontractors. Developed and regularly presented detailed Microsoft Project plans and reports.
• Directed a six-member development and business analyst team at First Bank Systems to create a solution for ATM deposit processing. Coordinated with developers and all customer departments, directed tests, analysis, and creation of a Statement of Work in a turnaround time of 30 days resulting in a three-site, $5.5 million order from the customer.

Bankers Technology Corporation                                              1984 to 1994
Director

• Established and managed this successful computer software consulting firm which provided business/systems analysis and programming services to financial institutions and other companies in the United States and Europe.
• For Apex International, Frankfurt, Germany, designed, developed, tested, and implemented a complete auto parts estimating, order entry, inventory, shipping and customs documentation, and invoicing system.
• Prepared a comprehensive business plan for First National Bank, Grapevine, Texas, to serve as a data center for other banks. Wrote and supported financial management programs, asset/liability management programs and file transfer from main frame to IBM PC.

• MA Public Administration with honors, University of Oklahoma.
• Bachelor of International Management with honors, Thunderbird Graduate School of International Management.
• BS Engineering, United States Air Force Academy.

• Department of Defense Security Clearance: Secret
• PMI Project Manager Professional
• CompTIA Security+ Certified
• FAA Commercial Pilot License, Airplane Single & Multiengine Land, Instrument Airplane
• FAA Certified Flight Instructor, Airplane Single Engine
• FAA Ground Instructor License