Critical Success Factor

What is success?

How will we know it succeeded?

How will others know it succeeded?

Critical?

Management buy-in

Approval and active support.

Approval of development team

Steering Committee participation.

Yes

Confirmation from Wholesale Systems on the hardware and software systems to be used.

Specific communication on approved systems.

Written notification from Wholesale Systems.

Written notification from Wholesale Systems.

Yes

<TITLE> tables with test data.

Tables are functional.

User can access and update tables.

Published results.

Yes

BETA version of the Standard Loan Center modules and approval module.

All screens and functionality exist.

Unit and system test results.

Unit and system test results.

Yes

<VENDOR> upgrades

Delivered and successfully installed with new fields.

User can access and update all fields.

Test results.

Yes

<VENDOR> data feeds

Connections work.

Test results prove data integrity.

Test results prove data integrity.

Yes

Match/pass routines in <VENDOR> Validation and Sub Ledger Companies

Routines work.

Matched items are properly flagged and unmatched items are accurately identified.

<TITLE> screens correctly show unmatched items.

Yes

Reporting software

Software selected and installed.

Program produces specified reports.

Program produces specified reports.

Yes

Report generation

Actual results match test data.

Program produces reports correctly.

Program produces specified reports.

Yes

<DEPARTMENT>  WEB page to <TITLE>

<TITLE> accessible from <DEPARTMENT>WEB page.

User access to <TITLE> works.

User access to <TITLE> works.

Yes

Database NT DBA

DBA hired.

DBA reports for duty.

DBA reports for duty.

Roles & responsibilities

Clearly defined between development and ongoing support.

Management and team members agree on roles and responsibilities.

Published statement of agreement.

Yes